Vanguard has feature remote control the device like control actual device to troubleshoot problem in device.

Steps to Use Remote Control

• Administrators login Vanguard dashboard and go to the user’s device details page and on the device details page select the tab Remote Control

• To get remote control application please contact our support team

• In order to connect with the remote device, type connect on the terminal.

• Some of the commands used after the device is connected are as follows: